What the texts are
Ikigai Team Assistant is a task system for real estate teams. Each team has its own text number. Team members text it to add, update or finish their team's tasks, and the assistant texts them back. It also texts team members when a task is given to them, reminders about their open tasks, and an optional short summary at the end of the day.
These are work messages for the team. We never send marketing or advertising by text.
Who gets texts, and how they agree
- A team's office adds a team member's name and mobile number in the Team Assistant office screen, only with that person's agreement.
- The first text a person receives says which team it is from and how to stop texts (STOP) or get help (HELP).
- A person can also start by texting their team's number. A text from a number the team hasn't added gets a reply explaining the number belongs to that team, and nothing else happens.
- Anyone can turn texts off at any time by replying STOP. The team's office can also change how each person's alerts reach them.
How often
Message frequency varies with the team's activity: replies to messages a person sends, alerts when tasks are given to them, a reminder each morning about each open task given to them until it is acknowledged or done, and any reminders they or their team ask for. Reminders are never sent during the team's quiet hours (8 pm to 8 am by default).
Keywords
| STOP | Stops all texts from the team's number. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT do the same. You get one text confirming it. |
|---|---|
| START | Turns texts back on. |
| HELP | Sends a short guide to using the number and how to reach us. INFO does the same. |
Costs
Texts are paid for by your team's account with Ikigai, as part of what the team pays for the service. You are never billed by Ikigai for texts you send or receive. Message and data rates from your mobile carrier may apply.
Your number
Mobile numbers are used only to run the team's assistant. We don't sell or rent mobile numbers, and we don't share them with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are never shared with any third party. See our privacy policy for the rest.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Help
Text HELP to your team's number, ask your team's office, or email hello@ikigaiaisolutions.com.